SARS issued BGR 72 on 21 May 2024 to set the particulars that are acceptable in a credit note that the telecommunications company is required to issue to the prepaid subscriber in the circumstances contemplated in section 21 (1)(f) for the purposes of sections 16(2)(a) and 16(3)(a)(v) of the VAT Act.
In the early years of the mobile telecommunications industry in South Africa, prepaid subscribers to mobile telecommunication services could use prepaid vouchers only to purchase the services offered by that mobile telecommunications company such as calls and SMS.
The prepaid vouchers are generally sold to retailers and distributors who sell prepaid vouchers to the subscribers. The evolution and technological advances in the telecommunications industry have made it possible for subscribers to use the prescribed services purchased from the telecommunications company to acquire other services from third-party service-providers. This includes, for example, the supply of financial services (long-term and short-term insurance), as well as downloads of music or movies, and mobile money services supplied by third-party service providers.
Should the subscriber acquire other services, the telecommunications company cannot issue a credit note, as the telecommunications company cannot meet the requirements of paragraph (i) to section 21 (1). This is because it was not the supplier that provided the tax invoice to the subscriber as these vouchers are sold to subscribers via various intermediaries.
If the prepaid subscriber acquires services from a thirdparty supplier, the third-party supplier is required to account for output tax on that supply, provided it is a taxable supply.
The implication, therefore, is that both the telecommunications company and the thirdparty supplier account for output tax to SARS;
In such instances, the telecommunications supplier transfers the money collected in respect of the supply by the third-party supplier to such supplier, with no remedy for the telecommunications company to issue a credit note under section 21 or write off irrecoverable debts under section 22.
Due to the difficulty described above, section 21(1) was amended with effect from 1 April 2024 to provide for instances that prepaid vouchers contemplated in section 10(19) have been issued by any registered vendor that is an "electronic communications service licensee", and the nature of the supply specified on such voucher has been fundamentally varied or altered.
In this instance, the telecommunications company would have furnished a return in which an incorrect amount of output tax was declared as contemplated in paragraph (ii) to section 21(1). As a consequence, the telecommunications company is allowed to make an adjustment under section 21(2).
Section 21(3)(a)(iii) requires the particulars of the recipient to be reflected on a tax invoice unless the credit note relates to a supply under R5000 for which a tax invoice was issued under section 20 (5). Due to the uncertainty in the industry relating to the particulars required on a credit note as a result of the introduction of section 21(1)(f), this BGR clarifies the acceptable format of the credit note and the particulars which must be reflected on such invoice in order to comply with the requirements for a deduction under section 16(3)(a)(v) read with section 16(2)(a).
The telecommunications company must issue a credit note to the subscriber in an electronic format whereby the subscriber will be notified by SMS that the said credit note is available for download.
The credit note must contain the following particulars:
The abovementioned credit note, which includes the relevant particulars, must be retained for a period contemplated in compliance with section 55 read with Part A of Chapter 4 of the Tax Administration Act 28 of 2011.
In the event that the supply exceeds R5 000, and the telecommunications company does not have all the details required under section 21(3) (a)(iii), the telecommunications company is allowed to request the prepaid subscriber to complete his or her personal details and VAT registration number before downloading the credit note from the system.
BGR 72 applies from 1 April 2024 until it is withdrawn, amended or the relevant legislation is amended.
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