Insights into the Hijacking of Taxpayer eFiling Profiles: Lunch Hour Conversation with the Tax Ombud
Duration: 1 hour
Price: R0.00
Insights into the Hijacking of Taxpayer eFiling Profiles: Lunch Hour Conversation with the Tax Ombud
Presenters : Fundiswa Ngqeleni
Overview
In August 2024, the Office of the Tax Ombud (OTO) launches a systemic investigation into the hijacking of taxpayer eFiling profiles—an escalating threat with real consequences for refunds, practitioner liability, and public trust.
Triggered by a flood of complaints beginning in 2021 and spiking again in 2023–2024, the OTO identifies the hijackings as a systemic problem. In a recent joint statement, the South African Revenue Service (SARS) and the OTO reaffirm that protecting taxpayer information remains a top priority. This video distills the investigation’s findings and stakeholder insights to show what’s driving profile takeovers, where the control gaps lie, and how taxpayers and practitioners can harden their defenses—without disrupting day-to-day compliance.
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