A Guide to Effective interaction with SARS
Presenters : Adv Christel van Wyk
Overview
This video provides a practical guide to understanding taxpayer rights and obligations, as well as SARS' powers, to facilitate more effective interactions. It covers time management, correct procedural steps, and complaint resolution, with practical examples to ensure the best possible outcomes.
Video Content
- Part 1 – Overview and General Principles
- Part 2 – SARS Service Charter and Strategic Objective
- Part 3 – Taxpayer Rights
- Part 4 – Taxpayer Obligations
- Part 5 – SARS Meetings, Appointments, and Channels of Engagement
- Part 6 – Effective Negotiation with SARS
- Part 7 – Complaints Process
- Part 8 – Practical Examples of Effective Interaction with SARS
Competencies Developed
This video equips participants with a clear understanding of SARS’ processes and channels to achieve more efficient interactions.
Key competencies include:
- Time management and strategic planning
- Dispute resolution and complaint procedures
- Effective engagement through the correct SARS channels
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