Ayanda Takela
I believe in the power of education and its ability to transform society. I also recognize that information technology drives progress in all aspects of life. My passion for my country and my work gives me great satisfaction, knowing that I contribute to a team that makes a real difference.
My journey with SARS began in 2007 as a temporary Collections Agent. Over time, I advanced to the role of Regional Support Consultant, accumulating 10 years of industry experience with SARS eFiling and e@syFile applications.
Through engagements with accounting controlling bodies such as the South African Institute of Professional Accountants (SAIPA) and the South African Institute of Chartered Accountants (SAICA), I have developed a deep understanding of the critical role these organizations play in enabling taxpayer compliance. As a SARS Support Consultant, I provided technical troubleshooting for eFiling and e@syFile, ensuring that practitioners, business owners, and taxpayers could submit their returns on time and remain compliant.
Currently, I serve as the National Consultant Manager at Interfront, a SARS subsidiary. In my role as Support Manager, I act as the liaison between the market, SARS, and the consultants I oversee. My responsibilities include:
- Providing support for eFiling and e@syFile navigation and enhancements.
- Conducting training sessions and hosting SAIPA webinars.
- Participating in SAICA webcasts and TechTalk events.
- Leading a specialized support team that collaborates with SARS branches and divisions nationwide.
- Engaging with SARS Head Office to address technical issues impacting users and contributing to solution enhancements that optimize the user experience.
Specialties:
- Solution Training (SARS eFiling and e@syFile)
- Business Development
- Corporate Liaison
- Customer Experience
- Customer Relationship Management
- Knowledge Management
- Stakeholder Engagement
- Team Management
Events that was hosted by Ayanda Takela
| Event | Start Date | CPD Hours | Status |
|---|---|---|---|
| eFiling Clinic: How to Work Around System Issues -... | 15 October 2026 | 1 Hour |
Coming Soon
|
| eFiling Clinic: How to Work Around System Issues -... | 13 August 2026 | 1 Hour |
Coming Soon
|
| eFiling Clinic: How to Work Around System Issues -... | 11 June 2026 | 1 Hour |
Coming Soon
|
| eFiling Clinic: How to Work Around System Issues -... | 16 April 2026 | 1 Hour |
Coming Soon
|
| eFiling Clinic: How to Work Around System Issues | 19 February 2026 | 1 Hour |
Buy Recording
|
| eFiling Discussion Forum: Troubleshooting & Enhanc... | 11 November 2025 | 1 Hour |
Buy Recording
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| eFiling Discussion Forum: Troubleshooting & Enhanc... | 09 September 2025 | 1 Hour |
Buy Recording
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| eFiling Discussion Forum: Troubleshooting & Enhanc... | 17 July 2025 | 1 Hour |
Buy Recording
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| eFiling Discussion Forum: Troubleshooting & Enhanc... | 08 May 2025 | 1 Hour |
Buy Recording
|