Current SARS Systemic Issues Involving the Tax Ombud - June 2024


Duration: 1 Hour

Price: R99.00

Video Type: Single

Presenter: Gert van Heerden
Presenter: Theo Burrows

Tax Administration

Tax Administration
...

Current SARS Systemic Issues Involving the Tax Ombud - June 2024

Duration: 1 hour

Price: R99.00


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Title / Topic

Current SARS Systemic Issues Involving the Tax Ombud - June 2024


Overview

The Office of the Tax Ombud (OTO) not only resolves taxpayer complaints but also identifies their root causes to assist SARS in improving its services to taxpayers and thereby enhancing the tax administration system. These root causes are referred to as systemic issues and can be identified through various methods, such as trend and root cause analysis, media reports, and, importantly, information provided by tax practitioners.

During this complimentary video, Theo Burrows (Independent Tax Practitioner and volunteer Secretary General of the South African Tax Practitioners Union) and Gert van Heerden (OTO Senior Manager: Legal Services and Systemic Investigations) discuss what constitutes a systemic issue, how it is identified, what occurs once it has been identified, and how it benefits both SARS and taxpayers. They also review various systemic issues identified in the past and how SARS resolved some of them. Lastly, they address the hijacking of eFiling profiles from a tax practitioner’s perspective and how SARS addressed this issue.


Content

  • The investigation and identification of systemic issues in SARS.

  • The impact of systemic investigations on the tax administration system.

  • eFiling Profile hijacking.


Competencies Developed

  • Understand the mandate of the Tax Ombud regarding systemic issues in SARS.
  • Identify systemic issues.
  • Know how to inform the OTO of possible systemic issues that taxpayers and practitioners experience.
  • Gain access to a community of tax professionals facing similar frustrations and delays.
  • Acquire the ability to accurately advise clients and assist them as efficiently as possible.

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