Resources On-Demand

2020 Webinar: Tax Practitioners' Complaints Trends and Challenges During Covid-19

Overview

Many taxpayers have been experiencing severe financial difficulties and faced many challenges during the COVID-19 period, as some standard tax processes have been very slow during this period. The Office of the Tax Ombud CEO, Prof. Thabo Legwaila, will address the challenges encountered by his office and how the Office of the Tax Ombud is managing its process during COVID-19. He will be supported by Talitha Muade, Senior Manager: Operations, who will share information related to trends in tax practitioner complaints.

The webinar will address the following questions:

• What is the mandate of the Office of the Tax Ombud and what misinterpretation related to its mandate exist?
• When will the Office of the Tax Ombud reject cases?
• What process should be followed by tax practitioners when lodging complaints, which documents must be submitted and how will the Office of the Tax Ombud deal with the complaint internally?