Webinar: Promoting Fair Taxpayer Rights with the Office of the Tax Ombud 2021

Overview

Join the Office of the Tax Ombud’s Senior Manager of Operations, Talitha Muade, as she unpacks various issues affecting tax practitioners that the Office of the Tax Ombud (OTO) deals with amid the Covid-19 pandemic.

With the theme of this session being tax refunds in the Covid-19 environment, the following will be unpacked:

• How effectively did SARS apply relief mechanisms in the Covid-19 environment.
• What can taxpayers do if they are unhappy with SARS services.
• The types of tax complaints received by the OTO during the pandemic.
• Tax refunds complaints during the Covid-19 pandemic.

Who should attend?

Tax practitioners.

Presenter

Talitha Muade: Senior Manager of Operations

Talitha Muade was appointed as Senior Manager of Operations at the OTO from October 2014. She has more than 12 years’ experience in management and over four years in senior management at the OTO. She has extensive experience working for government departments and Chapter 9 institutions as well as experience in the private sector. Her passion lies in operations strategy, customer service strategy and staff empowerment.

She has held many and varied roles in sectors such as finance (ABSA), the petroleum industry (BP SA), and has held the positions of Deputy Manager Finance and Administration at the Independent Electoral Commission (IEC), North-West, and Head of the Local Office at the South African Social Security Agency (SASSA) Madibeng, as well as that of branch manager at the Doringkloof and Pretoria North branches of SARS.

Her academic background includes a BCom in Business Management and Industrial Psychology (University of the North-West), Management Development Programme (University of Pretoria), MBA in Operations and Decision Management (University of the North-West). She is currently studying LLB.

CPD

This event and successful completion of the online assessment will secure 2 hours verifiable output Tax CPD points.

Event Investment

Free for all.

Payments and cancellations

• All payments must be made by EFT or by credit card, at least 3 working days before commencement of an event.
• Kindly note that should payment not be received 2 days after the event, legal action will be taken
• Proof of payment will be requested at registration, if payment does not reflect on Taxfaculty`s bank account.
• Only written notice of cancellation will be recognized.
• Conditions:
  • If the cancellation occurs more than 4 working days prior to the event no cancellation fee will be charged.
  • If the cancellation occurs less than 4 working days prior to the event a 100% cancellation fee will apply.
• Delegates who book and fail to attend will be liable for the full event fee.
• Taxfaculty`s liability in the case of an event being cancelled will be limited to a refund or credit of the event fee.
• Please click here for the full terms and conditions.

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