Taxpayers’ Rights Matter: Review of Systemic Issues by the OTO


Date: Nov 18, 2021 - Nov 18, 2021

CPD hours: 2 Hours

Time: 15:00 - 17:00

Event Type: Webinar

Presenter: Gert van Heerden
Senior Manager Legal

The mandate of the Office of the Tax Ombud (OTO) is to review and address any complaint by a taxpayer regarding a service, procedural or administrative matter arising from the application of the provisions of a tax act.

Overview

The mandate of the Office of the Tax Ombud (OTO) is to review and address any complaint by a taxpayer regarding a service, procedural or administrative matter arising from the application of the provisions of a tax act. In addition, the OTO is mandated to review, at the request of the Minister or at the initiative of the Tax Ombud with the Minister’s approval, any systemic and emerging issues relating to service matters or the application of the Tax Administration Act or procedural/administrative provisions of a tax act.

Join Gert van Heerden, OTO Senior Manager: Legal Services and Systemic Investigations, in this webinar as he discusses various elements of systemic issues with tax practitioners.


Webinar content

This webinar covers the following:

  • What are systemic issues, and what do they entail?
  • How are systemic issues treated by the OTO as opposed to normal day-to-day complaints?
  • What are the possible systemic issues that may be brought to the attention of the OTO by tax practitioners?
  • What are the current systemic issues on the register of the OTO?
  • How to submit possible systemic issues for investigation by the OTO.
  • Important lessons learnt from the past OTO Systemic Investigation Reports.

Who should attend

Tax practitioners.


Presenter

Gert van Heerden

Senior Manager Legal

Gert van Heerden was appointed as the Senior Manager: Legal Support at the Office of the Tax Ombud in May 2015. He has 11 years’ post-admission experience in the legal field specialising in taxation. His key areas of interest are tax dispute resolution, debt recoveries and administrative law.
 
After completing his articles and being admitted as an attorney in 2008, Gert joined SARS as a legal advisor in the Legal Delivery and Support Department for the Gauteng Central Region. In 2010, he was appointed as the dedicated legal specialist for the High Complex Debt Team based at Megawatt Park in Sunninghill, Johannesburg. In May 2012, he was appointed as Manager of the Legal Delivery and Support Department in Gauteng Central.
 
In 2014, he joined the legal department of Afrocentric Health (Pty) Ltd, where he was Senior Manager until he joined the Office of the Tax Ombud. His academic background includes a BCom, LLB and LLM (International Trade), all from the North-West University.


CPD

This event and successful completion of the online assessment will secure 2 hours verifiable output Tax CPD points.


Event Investment

Free for all.


Payments and cancellations

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  • Cancellation conditions:
    • If the cancellation occurs more than 4 working days prior to the event no cancellation fee will be charged.
    • If the cancellation occurs less than 4 working days prior to the event a 100% cancellation fee will apply.
  • Delegates who book and fail to attend will be liable for the full event fee.
  • The Tax Faculty’s liability in the case of an event being cancelled will be limited to a refund or credit of the event fee.
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