Overview

Many tax professionals had battled eFiling errors, submission glitches, and confusing SARS system changes — and they were not alone. The TaxCafé Discussion Forum provided a unique, interactive space where practitioners could ask questions, share experiences, and find real-world solutions.

Carmen Westermeyer and fellow practitioners led this workshop-style discussion, which tackled the most pressing tax and compliance challenges. The content was entirely driven by participants, ensuring every question counted.

Webinar Content

In this session, a range of important tax topics was explored, including:

• SARS eFiling instability during peak times
• OTP/two-factor authentication failures
• Adobe/PDF and page-routing glitches
• PAYE payment submission issues
• VAT registration changes (monthly > R30 m turnover)
• VAT number suspensions and reactivations
• Non-resident tax return complexities
• TCS/TCC glitches (“Non-compliant due to 202602 EMP501”)
• Portfolio and rights access setup challenges
• Booking SARS appointments and escalation delays
• Auto-assessment (AA) correction window confusion

Competencies Developed

After attending this discussion forum webinar, participants were:

• Informed about the best solutions to resolve taxpayer issues.
• Competent to efficiently and proactively address issues experienced in their practice.
• Able to guide staff to effectively assist and support clients with systemic tax issues.
• Informed about available resources for resolving taxpayer issues.
• Guided on where to find relevant guides and FAQs on SARS-related concerns.

Presenter

Carmen Westermeyer

BCom(Honours Accounting) [UND] CA(SA)

Carmen Westermeyer graduated in 2001 from the University of Natal, Durban (now UKZN), with a BCom Honours degree in Accounting and completed her articles with PwC, where she remained until 2006. She has been a member of SAICA since then.

In 2008, she started her academic career at UKZN, where she performed a number of functions, taking on the role of Academic Leader for Taxation. On leaving academia in 2013, Carmen has been providing training and consulting services to the profession. She has presented on behalf of various professional bodies, such as SAICA, FASSET, CSSA as well as providing in-house training to numerous accounting firms. The topics covered include all aspects of income tax, VAT, estate duty as well as the health levy (sugar tax). In addition, she regularly consults on tax matters as well as assisting with SARS disputes.

She is also the Chair of the SAICA Eastern Region Tax Committee, a member of the SAICA National Tax Operations Committee and is an Accounting Member of the Tax Court.

CPD

Attending this webinar and the successful completion of the online assessment will secure a certificate of completion for 2 hours of Tax CPD.

Event Investment

Free for Tax Technician, Tax Practitioner, Tax Accountant CPD subscribers and Practice Packages. Not a CPD subscriber yet? Click here to register now.

• Regular price:  R460.00
• Special rate for SAIT members:  R368.00
• Group booking discounts available when you register for a group.

Payments & Cancellations

• All payments must be made by EFT or by credit card, at least 3 working days before commencement of an event.
• Kindly note that should payment not be received 2 days after the event, legal action will be taken
• Proof of payment will be requested at registration, if payment does not reflect on Tax Faculty's bank account.
• Cancellations:
  • Only written notice of cancellation will be recognized.
  • If the cancellation occurs more than 4 working days prior to the event no cancellation fee will be charged.
  • If the cancellation occurs less than 4 working days prior to the event a 100% cancellation fee will apply.
• Delegates who book and fail to attend will be liable for the full event fee.
• Tax Faculty`s liability in the case of an event being cancelled will be limited to a refund or credit of the event fee.
• Please click here for the full terms and conditions.