Engaging SARS: Effective Communication Strategies for Tax Practitioners

Date: Mar 26, 2024 - Mar 26, 2024

CPD hours: 2 Hours

Time: 15:00 - 17:00

Event Type: Webinar

Presenter: Theo Burrows

In the intricate dance of tax practice, every step, every move counts.


In the intricate dance of tax practice, every step, every move counts. But when the music changes, do you find yourself faltering or do you lead with confidence? Join us in a transformative journey where words wield power, clarity commands attention, and professionalism opens doors. This is not just another webinar; it’s your gateway to mastering the art of communication with the South African Revenue Service (SARS).

Dive into the depths of professional dialogue, emerge with the eloquence of a seasoned diplomat, and navigate the nuances of SARS correspondence with finesse. Whether you’re responding to routine queries or complex challenges, the words you choose can chart the course of your professional narrative.

Don’t miss this opportunity to elevate your written communication to an art form, and turn every interaction with SARS into a stepping stone for success.

Webinar Content

  • What is effective communication?

  • The importance of effective communication in interactions with SARS.

  • The key elements of clear, professional, and courteous written communication.

  • Practical techniques to improve written communication skills.

  • How to navigate formal communication requirements with SARS.

  • How to handle challenging situations through case studies and examples.

Competencies developed in this webinar

  • How to convey information in writing that is clear, concise, and professional.

  • To manage the tone of written communication.

  • How to understand SARS expectations from their communication.

  • Be more comfortable handling challenging written communication from SARS.



Theo Burrows

The Tax Faculty: Technical Advisor

Theo Burrows is a seasoned Tax Practitioner with over 30 years of experience in the corporate, non-profit, and small business sectors. In addition to being a practising independent tax practitioner, he serves the tax community as a technical advisor for The Tax Faculty.

The combination of ongoing tax education and practical experience enables him to competently address more complex tax issues of both individuals and organisations. He draws on all these skills and combines them with in-depth knowledge and understanding of the tax environment to provide tax advisory services to both taxpayers and tax practitioners.


Attending this webinar and the successful completion of the online assessment will secure a certificate of completion for 2 hour of Tax CPD.

Event Investment

Free for Tax Technicians, Tax Practitioner, Tax Accountant CPD subscribers and Practice Packages. Not a CPD subscriber yet? Click here to register now.

  • Regular price:  R460.00
  • Special rate for SAIT members:  R368.00
  • Group booking discounts available when you register for a group.

Payments & Cancellations

  • All payments must be made by EFT or by credit card, at least 3 working days before commencement of an event.
  • Kindly note that should payment not be received 2 days after the event, legal action will be taken
  • Proof of payment will be requested at registration, if payment does not reflect on Tax Faculty's bank account.
  • Cancellations:
    • Only written notice of cancellation will be recognized.
    • If the cancellation occurs more than 4 working days prior to the event no cancellation fee will be charged.
    • If the cancellation occurs less than 4 working days prior to the event a 100% cancellation fee will apply.
  • Delegates who book and fail to attend will be liable for the full event fee.
  • Tax Faculty`s liability in the case of an event being cancelled will be limited to a refund or credit of the event fee.
  • Please click here for the full terms and conditions.

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