Client Record Management: Retention, Disposal and Security


Date: Nov 12, 2025

CPD hours: 2 Hours

Time: 15:00 - 17:00

Event Type: Webinar

Presenter: Adv Christel van Wyk

This webinar provides a comprehensive overview of the legal requirements for document retention, disposal, and security under the Tax Administration Act and POPIA. It offers practical guidance and real-world examples to help professionals understand and apply compliance principles effectively.

Overview

The Tax Administration Act, 28 of 2011 (TAA), relevant Public Notices, and the Protection of Personal Information Act, 14 of 2021 (POPIA), set out the legal requirements for the retention of documents by taxpayers and third parties. These laws also govern how such documents may be disposed of and outline the security measures that must be implemented.

This course aims to guide participants through the complexities of these legislative requirements and offers practical case studies for application in real-world scenarios.


Webinar Content

  • Part 1: Overview
  • Part 2: Document Retention Requirements
  • Part 3: Document Retention Periods
  • Part 4: Disposal of Client Records
  • Part 5: Security Requirements for Client Records
  • Part 6: Practical Examples

Competencies Developed

By attending this webinar, you will develop the following competencies:

  • Understanding the legislative provisions that govern document retention requirements and prescribed periods
  • Making informed decisions regarding the storage, security, and disposal of client records
  • Avoiding common pitfalls when managing client records
  • Applying legislative principles through practical insights and case studies

Presenter

Adv Christel van Wyk

BA Law, LLB, H Dip Tax, Certificate Mediation & Arbitration

General tax Practitioner

Advocate of the High Court, Northern Cape

Christel van Wyk is an independent tax advisor and practicing Advocate in the Northern Cape. Her experience covers more than 25 years in tax advisory work, corporate international tax, tax avoidance, tax dispute strategy, dispute resolution and tax policy work. Christel has developed various training courses over the years and presented on various topics including general tax updates, tax dispute processes, complaint processes, diesel refunds, tax policy matters and mutual agreement procedures.

She has extensive experience working in both the private and public sectors. Christel previously headed up the Tax Avoidance unit at the SARS head office. She later headed up the Tax Dispute Resolution division at EY,  worked as a Project Director Tax at SAICA and more recently as a Manager Operations at the Office of the Tax Ombud. In 2023, she started her own tax practice, CVW Tax Consulting Services.


CPD

Attending this webinar and the successful completion of the online assessment will secure a certificate of completion for 2 hours of Tax CPD.


Event Investment

Free for Tax Technician, Tax Practitioner, Tax Accountant CPD subscribers and Practice Packages. Not a CPD subscriber yet? Click here to register now.

  • Regular price:  R460.00
  • Special rate for SAIT members:  R368.00
  • Group booking discounts available when you register for a group.

Payments & Cancellations

  • All payments must be made by EFT or by credit card, at least 3 working days before commencement of an event.
  • Kindly note that should payment not be received 2 days after the event, legal action will be taken
  • Proof of payment will be requested at registration, if payment does not reflect on Tax Faculty's bank account.
  • Cancellations:
    • Only written notice of cancellation will be recognized.
    • If the cancellation occurs more than 4 working days prior to the event no cancellation fee will be charged.
    • If the cancellation occurs less than 4 working days prior to the event a 100% cancellation fee will apply.
  • Delegates who book and fail to attend will be liable for the full event fee.
  • Tax Faculty`s liability in the case of an event being cancelled will be limited to a refund or credit of the event fee.
  • Please click here for the full terms and conditions.

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