A Guide to Effective interaction with SARS


Date: May 7, 2025

CPD hours: 2 Hours

Time: 15:00 - 17:00

Event Type: Webinar

Presenter: Adv Christel van Wyk

This webinar provides a practical guide to navigating interactions with SARS. Learn about taxpayer rights, obligations, and SARS’ powers to manage engagements effectively. Key topics include time-frame management, dispute resolution, and complaint procedures, with real-world examples to ensure the best outcomes.

Overview

This webinar provides a practical guide to understanding taxpayer rights and obligations, as well as SARS' powers, to facilitate more effective interactions. It covers time management, correct procedural steps, and complaint resolution, with practical examples to ensure the best possible outcomes.


Webinar Content

  • Part 1 – Overview and General Principles
  • Part 2 – SARS Service Charter and Strategic Objective
  • Part 3 – Taxpayer Rights
  • Part 4 – Taxpayer Obligations
  • Part 5 – SARS Meetings, Appointments, and Channels of Engagement
  • Part 6 – Effective Negotiation with SARS
  • Part 7 – Complaints Process
  • Part 8 – Practical Examples of Effective Interaction with SARS

Competencies Developed

This webianr equips participants with a clear understanding of SARS’ processes and channels to achieve more efficient interactions.

Key competencies include:

    • Time management and strategic planning
    • Dispute resolution and complaint procedures
    • Effective engagement through the correct SARS channels

Presenter

Adv Christel van Wyk

Christel van Wyk is an independent tax advisor and practicing Advocate in the Northern Cape. Her experience covers more than 25 years in tax advisory work, corporate international tax, tax avoidance, tax dispute strategy, dispute resolution and tax policy work. Christel has developed various training courses over the years and presented on various topics including general tax updates, tax dispute processes, complaint processes, diesel refunds, tax policy matters and mutual agreement procedures.

She has extensive experience working in both the private and public sectors. Christel previously headed up the Tax Avoidance unit at the SARS head office. She later headed up the Tax Dispute Resolution division at EY,  worked as a Project Director Tax at SAICA and more recently as a Manager Operations at the Office of the Tax Ombud. In 2023, she started her own tax practice, CVW Tax Consulting Services.


CPD

Attending this webinar and the successful completion of the online assessment will secure a certificate of completion for 2 hours of CPD.


Event Investment

Free for Tax Technician, Tax Practitioner, Tax Accountant CPD subscribers and Practice Packages. Not a CPD subscriber yet? Click here to register now.

  • Regular price:  R460.00
  • Special rate for SAIT members:  R368.00
  • Group booking discounts available when you register for a group.

Payments & Cancellations

  • All payments must be made by EFT or by credit card, at least 3 working days before commencement of an event.
  • Kindly note that should payment not be received 2 days after the event, legal action will be taken
  • Proof of payment will be requested at registration, if payment does not reflect on Tax Faculty's bank account.
  • Cancellations:
    • Only written notice of cancellation will be recognized.
    • If the cancellation occurs more than 4 working days prior to the event no cancellation fee will be charged.
    • If the cancellation occurs less than 4 working days prior to the event a 100% cancellation fee will apply.
  • Delegates who book and fail to attend will be liable for the full event fee.
  • Tax Faculty`s liability in the case of an event being cancelled will be limited to a refund or credit of the event fee.
  • Please click here for the full terms and conditions.

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